The Citrafarm life pharma quality management system includes all aspects of quality relating to facilities, products, and service
However, quality management is not only focused on product and service quality, but also the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve the most consistent quality possible.
The Cirafarm life pharma philosophy on quality management focuses on establishing quality, productivity, and a competitive position. Our management is evaluated monthly on the following principals:
Customer Focus
Leadership
Process Approach
Continual Improvement
Factual Decision-Making Processes
Quality Values’ every day
The emphasis on quality is the foundation for everything we do at Citrafarm life pharma. We always keep in mind the patients who use our medicines and maintain a focus on living up to our ‘Quality Values’ every day. This focus helps us maintain the highest standards and assures our healthcare partners that each of our products produced is of the utmost quality. Regulatory compliance is the starting point for all of our quality processes. These processes meet the latest international requirements at each stage of production, from sourcing raw materials, manufacturing, through to finished products and distribution. Manufacturing processes are validated and tested to adhere to the latest pharmacopeia standards and our rigorous quality assurance systems identify any deviations from the quality required. We encourage a ‘Quality First’ ethos throughout our organization, emphasizing the safety and efficacy of our products. Continuous internal training of personnel involved in every process of the product lifecycle ensures, the high levels of skill necessary for our quality standards to be maintained at all times. Regular self-audits and periodic internal audits by all departments guarantee that the quality assurance mechanism is robust, relevant and up to date. Continuous improvement in processes to provide sustainable cost efficiencies that can be passed on to the customer is a constant endeavor at all levels.